Try us love us guarantee

 

We know it’s nerve-wracking trying a new diaper brand.

So if you don’t love your first pack of Rascal + Friends premium diapers, we’ll happily send you a new size or issue you a full refund within 30 days of purchase.

Make the switch to Rascal + Friends today!

1

Buy Rascals

It's time to put us to the test! Buy a Rascal + Friends product and try it at home: see how it fits, do the overnight challenge, and let us know what you think!

2

Get in touch

Something not right? Reach out to our Customer Love team on Facebook or via our website within 30 days of purchase and let us know why you didn't love your Rascal + Friends product. Including information such as the size you purchased, number of diapers used, weight and age of your child will be helpful to our team! You will also need to include an image as proof of your purchase.

3

Refund or replacement

An R+F team member will get back to you within 48 hours. We may ask you a few more questions about your experience with our products and will then get to work either sending you a new size or issuing you a refund. Please keep in mind that a new size can often resolve issues like leaks and incorrect fit!

Our Products

Rascal + Friends Premium Nappies

Premium Diapers

Designed for serious performance, our premium diaper will take care of the mess. Made with an absorbent 3D core, unique deep pocket and high back waistband for up to 12 hour leak protection.

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Rascal + Friends premium eco nappies

Premium Eco Diapers

A high performing diaper made with over 57% plant-based materials, seriously good features and compostable packaging. Designed for happy rascals and a happier planet.

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Rascal + Friends Premium Nappy Pants

Premium Training Pants

Make change-time easier with our premium training pants. Made with an extra stretchy waistband, easy-tear sides and resealable tab, they're perfect for your jumping junior.

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Rascal + Friends Sensitive Wipes

Sensitive Wipes

Thick + strong but ultra gentle on rascal skin, our sensitive wipes are dermatologically certified, pH balanced and fragrance free. Perfect for cleaning those little (and not so little!) rascal messes.

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What our parents are saying

Wish I knew about them sooner

My baby has eczema, other diapers gave her rashes until I tried this one. Now she gets upset if I put a different brand on her. Wish I knew about them sooner, but they're soft compared to most diapers and absorbent! We love them.

- Felicity, Canada

Free of chemicals!!!

These are the best diapers we have ever used. The others never held overnight and ever since we have Rascal we don't have problems anymore! And the best thing is that they are free of chemicals!!! Thank you!!!

- Sa, Switzerland

I will never go back

Before I tried R+F I was using other leading brands. Since switching to R+F I can safely say I will never go back to the other brands. They have no odour, they hold up against my heavy wetter, and they are so cute. I believe I've made the right choice for my little one, you should try them too!

- Saffie, Singapore

Great Product!

Just wanted to write and say how awesome your diapers have been for my little girl, we have tried every brand on the shelves and have found that you guys are the best by miles! My wife and I have definitely noticed our daughter is a lot more comfortable in your product than any other. Thank you for a wonderful product.

- Matt, New Zealand

No more rash, best diaper ever

When my son had hit size 5 diapers, he was getting a rash with other diaper brands I was using. I tried a whole bunch of diaper creams and nothing worked. I switched to Rascal + Friends and have never gone back. No more rash. No leaks. Best diaper ever.

- Steff, Canada

TERMS + CONDITIONS APPLY

The Try us, Love us guarantee is subject to the following terms and conditions:

  1. The Try us, Love us guarantee only applies to your first pack of Rascal + Friends diapers purchased online or in store.
  2. You must provide your proof of purchase to be eligible for the Try us, Love us guarantee.
  3. Shipping fees will not be refunded under the Try us, Love us guarantee.
  4. In order to claim under this guarantee, you must notify us within 30 days from the date of purchase, noted on your proof of purchase.
  5. Each new customer is only eligible for the Try us, Love us guarantee one (1) time.
  6. The Try us, Love us guarantee does not affect your right to a replacement or refund relating to any faults with R+F products.
  7. Guarantees and these Terms and Conditions are governed by the law and the State of California. Any disputes will be subject to the jurisdiction of the State of California, USA.
  8. Rascal + Friends reserves the right to cancel, amend, modify or suspend the Try us, Love us guarantee and these terms and conditions at any time, without prior notice.
  9. Final decision on the Try us, Love us guarantee eligibility is at the discretion of Rascal + Friends.