Frequently Asked Questions

 

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Are your nappies chlorine free?

At Rascal + Friends, we are committed to using quality materials and our nappies are made with ECF (Elemental Chlorine Free) pulp. ECF pulp is completely safe for use in nappies and on sensitive skin. To be a suitable nappy material, ECF pulp undergoes a very safe bleaching process with chlorine dioxide, please note chlorine is not ‘added’ to the nappy at any stage. Chlorine Dioxide is a compound that is completely different to chlorine and is quickly converted to harmless salts and water.

Additionally, the ECF process has more environmental advantages than TCF and is recognised as the “best available technology” by the US EPA. You can find more information about this here.

I have noticed small crystals and gel in the nappy. What are these and are they harmful?

The crystals and gel found in your baby’s nappy are super absorbent polymers (SAPs). SAPs are safe and non-toxic materials used to absorb urine and feces in nappies.

When SAPs absorb liquid, they swell and form gel beads. These beads help keep the nappy dry and comfortable for your baby, while also preventing the growth of bacteria that can cause diaper rash.

While you may occasionally see small gel beads on the nappy or on your baby, rest assured that they are non-toxic, non-irritating, and non-sensitizing. SAPs are extensively tested and researched, and are commonly used in products that come into contact with skin or food.

Why are the CoComelon prints only available on nappy pants?

At this stage we have chosen to include our limited edition prints only on sizes and products designed for toddlers (3-6), to help make change-time and potty training easier (and more fun!) for you and your little human. We have also kept our original Rascals print on our smaller pack of nappy pants to give rascal families both options.

Will I still be able to get your original prints?

Our limited edition CoComelon print is only available in our nappy pants jumbo boxes, all other products will remain our original Rascals prints. For more information head to our products page.

What’s different about the CoComelon products compared to the original premium nappy pants

Our new nappy pants have the same premium features and materials you know and love, now with a fun limited edition CoComelon print!

When will CoComelon nappy pants be available?

We are so excited to share our CoComelon partnership with our Rascal families in New Zealand. Our limited edition CoComelon nappy pants will be exclusively available in-store and online at New World, PAK’nSAVE and Four Square from early September. Find a store near you!

Why have you decided to partner with CoComelon?

Just like Rascal + Friends, CoComelon is all about making life easier for parents and better for your little humans. We’re big fans of their fun, educational, and relatable content, and are excited to bring the world of CoComelon to life with our limited edition prints featuring JJ and friends.

What does 3D Core Technology mean?

3D Core Technology is how we describe our unique nappy core design. For you, using our premium nappies made with 3D Core Technology means saying goodbye to leaking nappies, soiled outfits and changing your baby’s sheets every morning. Get advanced absorption with Rascal + Friends!

Learn more about our innovative nappy absorbency features.

Are your nappies more absorbent than other nappy brands?

We recommend putting them to the test to find out! Our premium nappies are made with unique 3D Core Technology meaning the nappy can absorb up to 15x its weight in liquid! Our nappies are also made with a number of innovative absorbency features and offer up to 12 hours of leak protection to keep your baby dry and comfortable, day + night.

Get advanced absorbency with Rascal + Friends, and learn more about our unique 3D Core Technology here.

How does the nappy absorb 15x its weight in liquid?

The design of our unique 3D Core increases the absorbency area of the nappy, creating more space for liquid to be absorbed. This unique design paired with the premium absorbency materials we use gives our nappy a high liquid absorbency capacity – at least 15x the weight of the weight of the nappy! Perfect for keeping your little human comfy and dry, day + night.

Learn more about our premium nappies, made with unique 3D Core Technology here.

Why do I need 12 hour leak protection? I will change my baby’s nappy more frequently than that.

Our premium nappies are designed to offer up to 12 hour leak protection. You might change their nappy more frequently than this, but you can rest assured that your baby won’t leak through the night, in long car rides, or soak through their nappy. Get advanced absorption with Rascal + Friends premium nappies, made with unique 3D Core Technology.

Is your unique 3D Core Technology nappy a different product?

No, our premium nappies have always been made with a 3D Core and our 3D Core Technology nappy is the same product you know and love! We have just updated this phrase to capture the unique design of our nappy core and explain how our premium nappies can absorb up to 15x their weight in liquid. You can learn more about our premium nappies, made with unique 3D Core Technology here.

What makes Rascal + Friends premium nappies unique?

Rascal + Friends premium nappies was founded after a mum of four boys set out to create a nappy that ticked all the boxes. After testing hundreds of designs, we landed on a nappy that performs exceptionally and is made with unique 3D Core Technology for advanced absorption. Our nappies are also free from nasties (no lotions, latex or fragrance) and deliciously soft on skin.

We’d love for you to put our nappies to the test! Find the right nappy size for your baby.

Are Rascal + Friends premium nappies suitable for overnight use?

Absolutely! Made with unique 3D Core Technology, our premium nappies are made to last overnight, keep blowouts contained and can absorb 15x their weight in liquid.* Engineered with innovative absorbency features, such as our liquid dispersion layer, dual tissue-wrapped core, double leak guards and breathable outer-layer, we’ve got you covered for up to 12 hour leak protection, day + night.

Say goodbye to leaking nappies, soiled outfits and changing your baby’s sheets every morning. Get advanced absorption with Rascal + Friends.

*Based on nappy weight and total absorbing capacity.

What does the 3D Core do?

Rascal + Friends have taken advantage of a new innovation. Our 3D Core is a unique design that can absorb 15x its weight in liquid. It’s wrapped in a premium blend of materials for advanced absorption, trapping moisture within the nappy core so it feels dry on your baby’s skin and helps prevent leaks and skin irritation. Learn more about our unique 3D Core Technology here.

Our absorbency channels don’t feature in newborn nappies. This is because of the small volume of liquid produced by younger babies.

I can’t find any stock of Rascal + Friends nappies, where can I get some?

We are proudly sold at New World, PAK’nSAVE, and Four Square nationwide. Keep an eye out on our social pages where we will keep you up to date with specials and promotions.

Unfortunately, we don’t have information on product availability in specific stores. We continue to work closely with our retailers to keep the shelves well stocked with R+F so you never have to go without.

If you have further questions about stock levels, please reach out to our Customer Love team.

How does the Try us Love us guarantee work?

We know it’s nerve-wracking trying a new nappy brand.

So if you don’t love your first pack of Rascal + Friends premium nappies, we’ll happily send you a new size or issue you a full refund within 30 days of purchase.

Find more information here.

Why has my baby’s nappy started to leak at night?

As parents, we know how annoying overnight nappy leaks can be (and that’s before you add in the extra washing!).

There are a number of factors that might be causing your baby’s nappy to leak at night, including the many movements your baby makes, the nature of your baby’s bowel and bladder habits, and the fit of the nappy your baby is wearing. The weight range on each of our packs is a guide only, and often moving to the next size up will help prevent overnight leaks.

That said, we know every baby is different, so we recommend reaching out to our Customer Love team to get their expert advice on the perfect Rascal + Friends fit and how to prevent those sneaky leaks.

Where can I buy Rascal + Friends products?

Find a stockist near you. We’re proudly available in over 20 countries worldwide (with more to come!). Check out our Global R+F Community.

Where are Rascal + Friends products made?

Designed and developed in New Zealand, Rascal + Friends was the brainchild of a Mum who dreamt of a nappy that ticked all the boxes. To bring you the very best R+F quality you know and love, we source premium raw materials from around the world and assemble our products in China. We do this so Rascal + Friends is affordable, accessible and can take advantage of technological growth and innovations.

Are your products sustainable?

Happy rascals and a happy planet is top of mind at Rascal + Friends. That’s why our premium baby products use sustainably sourced materials, such as wood fluff pulp, super absorbent material (SAP) and non-woven fabrics. Our packaging can also be recycled with soft plastics. We continue to research and implement ways we can be more sustainable.

If you have any suggestions or feedback on how we can improve, please contact our team.

Is your packaging recyclable?

Yes! Our polybags can be recycled with soft plastics, and our cartons can be recycled through kerbside collections.

Do you have sample packs?

We don’t currently have individually packaged samples, but try our convenience packs instead. Depending on size, they come with between 16-28 nappies – the perfect amount to test the nappy in a number of situations.

Our Try us Love us guarantee means that you can shop worry-free. If you purchase your first pack of Rascal + Friends premium nappies and don’t fall in love, we’ll happily provide an exchange or full refund.

Still have questions? Get in touch with our Customer Love team. We’re always here to help!

How do I return my Rascal + Friends products?

If you’re returning product due to change of mind, you’ll need to contact the retailer you purchased from.

For any faults or product issues, please get in touch with our Customer Love team.

If you’re following up about our Try us Love us guarantee, find more information here and follow the steps outlined.

Are your products cruelty free?

Yes! All Rascal + Friends products are proudly certified Vegan and Cruelty Free by PETA. We stand firmly against testing on animals and are proud to offer cruelty free products. We do not use materials from suppliers that test on animals.

Will you be bringing out other products and sizes?

We love hearing your feedback! So if there’s any new Rascal + Friends products or sizes you’d like to see from us, please get in touch

What does ‘no nasties’ mean?

It’s our simple way of saying that our products are made with none of the bad stuff – they don’t include any harsh chemicals, latex or fragrances.

Instead, we use feather soft materials, water-based inks and are dermatologically certified to be safe and ultra gentle on sensitive skin.

We’re serious, you won’t find any nasty ingredients hidden in our products. No nasties, just love!

Do you have boys and girls nappies?

Rascal + Friends premium nappies and nappy pants are a unisex design. Made with seriously good features to offer up to 12 hour leak protection, catch sneaky leaks and blowouts, and provide maximum comfort for boys and girls.

What are Rascal + Friends premium nappies made from?

We source premium materials from around the world. Our premium nappies and nappy pants are predominantly made of fluff pulp, super absorbent material (SAP), polypropylene non-woven fabrics, polyethylene film, together with some fastening and elastic materials. All materials undergo a stringent product safety assessment and are manufactured under strict guidelines.

What certifications do Rascal + Friends have?

We are proudly:

BioChecked Non Glyphosate Certified

Dermatest Guaranteed

OEKO-TEX Standard 100 Certified

Certified by PETA as cruelty free and vegan

What sizes are Rascal + Friends nappies available in?

Our premium nappies range from sizes 1 – 6.

Our premium nappy pants range from sizes 3 – 6.


Use our size guide and nappy calculator to find the right size for your baby, and an estimate of how many nappies they’ll use per day.

What nappy size is right for my baby?

Use our size guide and nappy calculator to find the right size for your baby, and an estimate of how many nappies they’ll use per day.

How should a Rascal + Friends nappy fit?

Our nappies may fit a little bit different from other leading brands you’ve used before – that’s all part of our unique Rascal + Friends design! Here are some tips to fitting our nappy:

Our high back waistband is designed to sit a little higher on your little one’s back. This provides extra protection against sneaky leaks and blowouts.

Our strong grip tabs are designed to sit comfortably at the hips, rather than the closer to the belly button.

Our soft leg cuffs should be untucked when the nappy is fitted. This helps prevent any sneaky leaks escaping.

Unsure if you’ve got the right fit? Check out our online size guide, or contact our Customer Love team. We’re always here to help!

How do I know when to change my baby’s nappy?

Our premium nappies have a wetness indicator (on the centre line of the nappy) that changes colour from yellow to blue when the nappy is full and should be changed.

Do your nappies have a wetness indicator?

Yes! We now have wetness indicators across all sizes of our premium nappies, which will turn from yellow to blue when the nappy is ready to be changed.

Do your nappies contain Glyphosate?

Rascal + Friends premium nappies and nappy pants do not contain Glyphosate. In fact, our nappy was the first in the world to have the BioChecked Non Glyphosate certification.

Why has my baby’s nappy started to leak?

Every baby is different, so there are various reasons why leaks may occur. The weight range of our nappies and nappy pants are a guide only, and often moving to the next size up will stop leakage issues. Other factors that can cause leaks can include the many movements your baby makes everyday, the nature of your baby’s bowel and bladder habits and the way in which the nappy is fits your little one.

We know how annoying sneaky leaks can be, so if you’re still having issues, reach out to our friendly Customer Love team. We’re always here to help!

Why does my baby’s nappy smell when full?

We don’t use any nasty chemical fragrance or lotions to mask the urine smell.

Our nappies do have a breathable backsheet to draw moisture away from your baby’s skin to keep them dry.

When should I move from nappies to nappy pants?

There’s no right or wrong time to move from our traditional nappies to our nappy pants. In fact, some parents choose our nappy pants for their pull-up style, stretchy waistband and easy-tear sides.

While our premium nappy pants are great for potty training, they’re also a great alternative for little humans who won’t lay still during change-time. Made with similar features but a slightly different size range, learn more about our range of seriously good products here, and find the right size for your rascal.

What is the blue tab on the back of your nappy pants?

The blue tab on the back of our nappy pants is a handy resealable tab for when you dispose of the nappy. Simply remove the nappy, roll it up, unstick the blue tab and wrap it around the nappy to seal. It makes for quick and easy changes on-the-go!

What side is the front of the nappy?

The Rascal + Friends logo indicates the front side of our nappies and nappy pants. It should sit face-up when you’re changing. 

How do I remove nappy pants?

Our nappy pants have easy-tear sides so you can simply pull apart the side seam, remove, roll and reseal the nappy pant before disposal.

What does ‘plant-based’ mean?

Plant-based materials are made in part or completely from organic matter, they are more sustainable than synthetic materials.

Are your products safe on sensitive skin?

All Rascal + Friends products are made with no nasties, just love. It’s our simple way of saying that our products are made with none of the bad stuff – they don’t include any harsh chemicals, latex, lotions or fragrances, and are certified by world-leading organisations to be safe on sensitive skin. We are proudly:

BioChecked Non Glyphosate Certified

Dermatest Guaranteed

OKEO-TEX Standard 100 Certified

Certified by PETA as cruelty free and vegan

We use feather soft materials, water-based inks and are dermatologically certified to be safe and ultra gentle on sensitive skin. We’re serious, you won’t find any nasty ingredients hidden in our products!

What type of ink do you use?

We use water-based inks to print on our premium nappies. Water-based inks are safer for your little one and the planet than traditional oil-based inks. Meaning our signature R+F design doesn’t just look better, it is better!

Are your nappies dermatologically tested?

Yes! Rascal + Friends premium nappies and nappy pants are proudly certified by Dermatest

Lead by Dr. Voss laboratories in Germany, Dermatest is an independent dermatological testing program dedicated to the research and evaluation of allergens and skin reactions.

The Dermatest seal certifies that our products are free from contact skin allergens and reactors.

What are Rascal + Friends sensitive baby wipes made from?

Our sensitive wipes are made of 50% plant-based and 50% polyester materials to make them thick, durable and soft. Made with a 99% natural formula* and extracts of chamomile, aloe and pomegranate to hydrate and soothe skin.

Our formula ingredients include: Aqua (water), Glycerin, Sodium Citrate, Punica Granatum Fruit (Pomegranate) Extract, Citric Acid, Aloe Barbadensis Leaf Juice, Polyglyceryl-4 Caprate, Chamomilla (Chamomile) Recutita Flower Extract, Gluconolactone & Sodium Benzoate. Read more about our ingredient functions here.

*Approximately 0.2% is a touch of gentle preservative to stop any bad stuff growing!

Are your wipes safe on sensitive skin?

All Rascal + Friends products are made with no nasties, just love. It’s our simple way of saying that our products are made with none of the bad stuff – they don’t include any harsh chemicals, latex, lotions or fragrances, and are certified by world-leading organisations to be safe on sensitive skin. Our sensitive wipes are pH balanced, dermatologically certified to be safe on sensitive skin and are made with a 99% natural formula.*

Our sensitive wipes are certified:

Dermatest Guaranteed

Certified by PETA as cruelty free and vegan

Made with natural cleansers, conditioners and moisturisers to nourish skin, our sensitive wipes are ultra gentle on delicate skin.

*Approximately 0.2% is a touch of gentle preservative to stop any bad stuff growing!

What can I use your sensitive baby wipes for?

Tackle any rascal mess with our sensitive wipes. Made with a 99% natural formula* and durable plant-based cloth, you can use them during nappy change, to wipe sticky fingers, to clean all those little (and not so little!) rascal messes, and everything in between.

Dermatologically certified to be gentle on sensitive skin, it’s safe to use them on any part of your baby’s skin.

*Approximately 0.2% is a touch of gentle preservative to stop any bad stuff growing!

How big are your wipes?

Our sensitive wipes measure 17cm x 20cm (6.69 x 7.87 inches).

Can I flush your wipes?

We do not recommend flushing our sensitive wipes. Please dispose of them in the bin.

What is the EWG rating on your wipes?

The Environmental Working Group (EWG) is a non-profit organisation aimed at protecting the health of humans and the environment. Their ingredient score system measures the safety of personal care and cosmetic products, helping to protect you and your family from harsh chemicals.

Our sensitive wipes have an average EWG rating of 1.20 and a total score of 12. Read our formula ingredient list here.

Are your nappies chlorine free?

At Rascal + Friends, we are committed to using quality materials and our nappies are made with ECF (Elemental Chlorine Free) pulp. ECF pulp is completely safe for use in nappies and on sensitive skin. To be a suitable nappy material, ECF pulp undergoes a very safe bleaching process with chlorine dioxide, please note chlorine is not ‘added’ to the nappy at any stage. Chlorine Dioxide is a compound that is completely different to chlorine and is quickly converted to harmless salts and water.

Additionally, the ECF process has more environmental advantages than TCF and is recognised as the “best available technology” by the US EPA. You can find more information about this here.

I have noticed small crystals and gel in the nappy. What are these and are they harmful?

The crystals and gel found in your baby’s nappy are super absorbent polymers (SAPs). SAPs are safe and non-toxic materials used to absorb urine and feces in nappies.

When SAPs absorb liquid, they swell and form gel beads. These beads help keep the nappy dry and comfortable for your baby, while also preventing the growth of bacteria that can cause diaper rash.

While you may occasionally see small gel beads on the nappy or on your baby, rest assured that they are non-toxic, non-irritating, and non-sensitizing. SAPs are extensively tested and researched, and are commonly used in products that come into contact with skin or food.

Why are the CoComelon prints only available on nappy pants?

At this stage we have chosen to include our limited edition prints only on sizes and products designed for toddlers (3-6), to help make change-time and potty training easier (and more fun!) for you and your little human. We have also kept our original Rascals print on our smaller pack of nappy pants to give rascal families both options.

Will I still be able to get your original prints?

Our limited edition CoComelon print is only available in our nappy pants jumbo boxes, all other products will remain our original Rascals prints. For more information head to our products page.

What’s different about the CoComelon products compared to the original premium nappy pants

Our new nappy pants have the same premium features and materials you know and love, now with a fun limited edition CoComelon print!

When will CoComelon nappy pants be available?

We are so excited to share our CoComelon partnership with our Rascal families in New Zealand. Our limited edition CoComelon nappy pants will be exclusively available in-store and online at New World, PAK’nSAVE and Four Square from early September. Find a store near you!

Why have you decided to partner with CoComelon?

Just like Rascal + Friends, CoComelon is all about making life easier for parents and better for your little humans. We’re big fans of their fun, educational, and relatable content, and are excited to bring the world of CoComelon to life with our limited edition prints featuring JJ and friends.

What does 3D Core Technology mean?

3D Core Technology is how we describe our unique nappy core design. For you, using our premium nappies made with 3D Core Technology means saying goodbye to leaking nappies, soiled outfits and changing your baby’s sheets every morning. Get advanced absorption with Rascal + Friends!

Learn more about our innovative nappy absorbency features.

Are your nappies more absorbent than other nappy brands?

We recommend putting them to the test to find out! Our premium nappies are made with unique 3D Core Technology meaning the nappy can absorb up to 15x its weight in liquid! Our nappies are also made with a number of innovative absorbency features and offer up to 12 hours of leak protection to keep your baby dry and comfortable, day + night.

Get advanced absorbency with Rascal + Friends, and learn more about our unique 3D Core Technology here.

How does the nappy absorb 15x its weight in liquid?

The design of our unique 3D Core increases the absorbency area of the nappy, creating more space for liquid to be absorbed. This unique design paired with the premium absorbency materials we use gives our nappy a high liquid absorbency capacity – at least 15x the weight of the weight of the nappy! Perfect for keeping your little human comfy and dry, day + night.

Learn more about our premium nappies, made with unique 3D Core Technology here.

Why do I need 12 hour leak protection? I will change my baby’s nappy more frequently than that.

Our premium nappies are designed to offer up to 12 hour leak protection. You might change their nappy more frequently than this, but you can rest assured that your baby won’t leak through the night, in long car rides, or soak through their nappy. Get advanced absorption with Rascal + Friends premium nappies, made with unique 3D Core Technology.

Is your unique 3D Core Technology nappy a different product?

No, our premium nappies have always been made with a 3D Core and our 3D Core Technology nappy is the same product you know and love! We have just updated this phrase to capture the unique design of our nappy core and explain how our premium nappies can absorb up to 15x their weight in liquid. You can learn more about our premium nappies, made with unique 3D Core Technology here.

What makes Rascal + Friends premium nappies unique?

Rascal + Friends premium nappies was founded after a mum of four boys set out to create a nappy that ticked all the boxes. After testing hundreds of designs, we landed on a nappy that performs exceptionally and is made with unique 3D Core Technology for advanced absorption. Our nappies are also free from nasties (no lotions, latex or fragrance) and deliciously soft on skin.

We’d love for you to put our nappies to the test! Find the right nappy size for your baby.

Are Rascal + Friends premium nappies suitable for overnight use?

Absolutely! Made with unique 3D Core Technology, our premium nappies are made to last overnight, keep blowouts contained and can absorb 15x their weight in liquid.* Engineered with innovative absorbency features, such as our liquid dispersion layer, dual tissue-wrapped core, double leak guards and breathable outer-layer, we’ve got you covered for up to 12 hour leak protection, day + night.

Say goodbye to leaking nappies, soiled outfits and changing your baby’s sheets every morning. Get advanced absorption with Rascal + Friends.

*Based on nappy weight and total absorbing capacity.

What does the 3D Core do?

Rascal + Friends have taken advantage of a new innovation. Our 3D Core is a unique design that can absorb 15x its weight in liquid. It’s wrapped in a premium blend of materials for advanced absorption, trapping moisture within the nappy core so it feels dry on your baby’s skin and helps prevent leaks and skin irritation. Learn more about our unique 3D Core Technology here.

Our absorbency channels don’t feature in newborn nappies. This is because of the small volume of liquid produced by younger babies.

I can’t find any stock of Rascal + Friends nappies, where can I get some?

We are proudly sold at New World, PAK’nSAVE, and Four Square nationwide. Keep an eye out on our social pages where we will keep you up to date with specials and promotions.

Unfortunately, we don’t have information on product availability in specific stores. We continue to work closely with our retailers to keep the shelves well stocked with R+F so you never have to go without.

If you have further questions about stock levels, please reach out to our Customer Love team.

How does the Try us Love us guarantee work?

We know it’s nerve-wracking trying a new nappy brand.

So if you don’t love your first pack of Rascal + Friends premium nappies, we’ll happily send you a new size or issue you a full refund within 30 days of purchase.

Find more information here.

Why has my baby’s nappy started to leak at night?

As parents, we know how annoying overnight nappy leaks can be (and that’s before you add in the extra washing!).

There are a number of factors that might be causing your baby’s nappy to leak at night, including the many movements your baby makes, the nature of your baby’s bowel and bladder habits, and the fit of the nappy your baby is wearing. The weight range on each of our packs is a guide only, and often moving to the next size up will help prevent overnight leaks.

That said, we know every baby is different, so we recommend reaching out to our Customer Love team to get their expert advice on the perfect Rascal + Friends fit and how to prevent those sneaky leaks.

Where can I buy Rascal + Friends products?

Find a stockist near you. We’re proudly available in over 20 countries worldwide (with more to come!). Check out our Global R+F Community.

Where are Rascal + Friends products made?

Designed and developed in New Zealand, Rascal + Friends was the brainchild of a Mum who dreamt of a nappy that ticked all the boxes. To bring you the very best R+F quality you know and love, we source premium raw materials from around the world and assemble our products in China. We do this so Rascal + Friends is affordable, accessible and can take advantage of technological growth and innovations.

Are your products sustainable?

Happy rascals and a happy planet is top of mind at Rascal + Friends. That’s why our premium baby products use sustainably sourced materials, such as wood fluff pulp, super absorbent material (SAP) and non-woven fabrics. Our packaging can also be recycled with soft plastics. We continue to research and implement ways we can be more sustainable.

If you have any suggestions or feedback on how we can improve, please contact our team.

Is your packaging recyclable?

Yes! Our polybags can be recycled with soft plastics, and our cartons can be recycled through kerbside collections.

Do you have sample packs?

We don’t currently have individually packaged samples, but try our convenience packs instead. Depending on size, they come with between 16-28 nappies – the perfect amount to test the nappy in a number of situations.

Our Try us Love us guarantee means that you can shop worry-free. If you purchase your first pack of Rascal + Friends premium nappies and don’t fall in love, we’ll happily provide an exchange or full refund.

Still have questions? Get in touch with our Customer Love team. We’re always here to help!

How do I return my Rascal + Friends products?

If you’re returning product due to change of mind, you’ll need to contact the retailer you purchased from.

For any faults or product issues, please get in touch with our Customer Love team.

If you’re following up about our Try us Love us guarantee, find more information here and follow the steps outlined.

Are your products cruelty free?

Yes! All Rascal + Friends products are proudly certified Vegan and Cruelty Free by PETA. We stand firmly against testing on animals and are proud to offer cruelty free products. We do not use materials from suppliers that test on animals.

Will you be bringing out other products and sizes?

We love hearing your feedback! So if there’s any new Rascal + Friends products or sizes you’d like to see from us, please get in touch

What does ‘no nasties’ mean?

It’s our simple way of saying that our products are made with none of the bad stuff – they don’t include any harsh chemicals, latex or fragrances.

Instead, we use feather soft materials, water-based inks and are dermatologically certified to be safe and ultra gentle on sensitive skin.

We’re serious, you won’t find any nasty ingredients hidden in our products. No nasties, just love!

Do you have boys and girls nappies?

Rascal + Friends premium nappies and nappy pants are a unisex design. Made with seriously good features to offer up to 12 hour leak protection, catch sneaky leaks and blowouts, and provide maximum comfort for boys and girls.

What are Rascal + Friends premium nappies made from?

We source premium materials from around the world. Our premium nappies and nappy pants are predominantly made of fluff pulp, super absorbent material (SAP), polypropylene non-woven fabrics, polyethylene film, together with some fastening and elastic materials. All materials undergo a stringent product safety assessment and are manufactured under strict guidelines.

What certifications do Rascal + Friends have?

We are proudly:

BioChecked Non Glyphosate Certified

Dermatest Guaranteed

OEKO-TEX Standard 100 Certified

Certified by PETA as cruelty free and vegan

What sizes are Rascal + Friends nappies available in?

Our premium nappies range from sizes 1 – 6.

Our premium nappy pants range from sizes 3 – 6.


Use our size guide and nappy calculator to find the right size for your baby, and an estimate of how many nappies they’ll use per day.

What nappy size is right for my baby?

Use our size guide and nappy calculator to find the right size for your baby, and an estimate of how many nappies they’ll use per day.

How should a Rascal + Friends nappy fit?

Our nappies may fit a little bit different from other leading brands you’ve used before – that’s all part of our unique Rascal + Friends design! Here are some tips to fitting our nappy:

Our high back waistband is designed to sit a little higher on your little one’s back. This provides extra protection against sneaky leaks and blowouts.

Our strong grip tabs are designed to sit comfortably at the hips, rather than the closer to the belly button.

Our soft leg cuffs should be untucked when the nappy is fitted. This helps prevent any sneaky leaks escaping.

Unsure if you’ve got the right fit? Check out our online size guide, or contact our Customer Love team. We’re always here to help!

How do I know when to change my baby’s nappy?

Our premium nappies have a wetness indicator (on the centre line of the nappy) that changes colour from yellow to blue when the nappy is full and should be changed.

Do your nappies have a wetness indicator?

Yes! We now have wetness indicators across all sizes of our premium nappies, which will turn from yellow to blue when the nappy is ready to be changed.

Do your nappies contain Glyphosate?

Rascal + Friends premium nappies and nappy pants do not contain Glyphosate. In fact, our nappy was the first in the world to have the BioChecked Non Glyphosate certification.

Why has my baby’s nappy started to leak?

Every baby is different, so there are various reasons why leaks may occur. The weight range of our nappies and nappy pants are a guide only, and often moving to the next size up will stop leakage issues. Other factors that can cause leaks can include the many movements your baby makes everyday, the nature of your baby’s bowel and bladder habits and the way in which the nappy is fits your little one.

We know how annoying sneaky leaks can be, so if you’re still having issues, reach out to our friendly Customer Love team. We’re always here to help!

Why does my baby’s nappy smell when full?

We don’t use any nasty chemical fragrance or lotions to mask the urine smell.

Our nappies do have a breathable backsheet to draw moisture away from your baby’s skin to keep them dry.

When should I move from nappies to nappy pants?

There’s no right or wrong time to move from our traditional nappies to our nappy pants. In fact, some parents choose our nappy pants for their pull-up style, stretchy waistband and easy-tear sides.

While our premium nappy pants are great for potty training, they’re also a great alternative for little humans who won’t lay still during change-time. Made with similar features but a slightly different size range, learn more about our range of seriously good products here, and find the right size for your rascal.

What is the blue tab on the back of your nappy pants?

The blue tab on the back of our nappy pants is a handy resealable tab for when you dispose of the nappy. Simply remove the nappy, roll it up, unstick the blue tab and wrap it around the nappy to seal. It makes for quick and easy changes on-the-go!

What side is the front of the nappy?

The Rascal + Friends logo indicates the front side of our nappies and nappy pants. It should sit face-up when you’re changing. 

How do I remove nappy pants?

Our nappy pants have easy-tear sides so you can simply pull apart the side seam, remove, roll and reseal the nappy pant before disposal.

What does ‘plant-based’ mean?

Plant-based materials are made in part or completely from organic matter, they are more sustainable than synthetic materials.

Are your products safe on sensitive skin?

All Rascal + Friends products are made with no nasties, just love. It’s our simple way of saying that our products are made with none of the bad stuff – they don’t include any harsh chemicals, latex, lotions or fragrances, and are certified by world-leading organisations to be safe on sensitive skin. We are proudly:

BioChecked Non Glyphosate Certified

Dermatest Guaranteed

OKEO-TEX Standard 100 Certified

Certified by PETA as cruelty free and vegan

We use feather soft materials, water-based inks and are dermatologically certified to be safe and ultra gentle on sensitive skin. We’re serious, you won’t find any nasty ingredients hidden in our products!

What type of ink do you use?

We use water-based inks to print on our premium nappies. Water-based inks are safer for your little one and the planet than traditional oil-based inks. Meaning our signature R+F design doesn’t just look better, it is better!

Are your nappies dermatologically tested?

Yes! Rascal + Friends premium nappies and nappy pants are proudly certified by Dermatest

Lead by Dr. Voss laboratories in Germany, Dermatest is an independent dermatological testing program dedicated to the research and evaluation of allergens and skin reactions.

The Dermatest seal certifies that our products are free from contact skin allergens and reactors.

What are Rascal + Friends sensitive baby wipes made from?

Our sensitive wipes are made of 50% plant-based and 50% polyester materials to make them thick, durable and soft. Made with a 99% natural formula* and extracts of chamomile, aloe and pomegranate to hydrate and soothe skin.

Our formula ingredients include: Aqua (water), Glycerin, Sodium Citrate, Punica Granatum Fruit (Pomegranate) Extract, Citric Acid, Aloe Barbadensis Leaf Juice, Polyglyceryl-4 Caprate, Chamomilla (Chamomile) Recutita Flower Extract, Gluconolactone & Sodium Benzoate. Read more about our ingredient functions here.

*Approximately 0.2% is a touch of gentle preservative to stop any bad stuff growing!

Are your wipes safe on sensitive skin?

All Rascal + Friends products are made with no nasties, just love. It’s our simple way of saying that our products are made with none of the bad stuff – they don’t include any harsh chemicals, latex, lotions or fragrances, and are certified by world-leading organisations to be safe on sensitive skin. Our sensitive wipes are pH balanced, dermatologically certified to be safe on sensitive skin and are made with a 99% natural formula.*

Our sensitive wipes are certified:

Dermatest Guaranteed

Certified by PETA as cruelty free and vegan

Made with natural cleansers, conditioners and moisturisers to nourish skin, our sensitive wipes are ultra gentle on delicate skin.

*Approximately 0.2% is a touch of gentle preservative to stop any bad stuff growing!

What can I use your sensitive baby wipes for?

Tackle any rascal mess with our sensitive wipes. Made with a 99% natural formula* and durable plant-based cloth, you can use them during nappy change, to wipe sticky fingers, to clean all those little (and not so little!) rascal messes, and everything in between.

Dermatologically certified to be gentle on sensitive skin, it’s safe to use them on any part of your baby’s skin.

*Approximately 0.2% is a touch of gentle preservative to stop any bad stuff growing!

How big are your wipes?

Our sensitive wipes measure 17cm x 20cm (6.69 x 7.87 inches).

Can I flush your wipes?

We do not recommend flushing our sensitive wipes. Please dispose of them in the bin.

What is the EWG rating on your wipes?

The Environmental Working Group (EWG) is a non-profit organisation aimed at protecting the health of humans and the environment. Their ingredient score system measures the safety of personal care and cosmetic products, helping to protect you and your family from harsh chemicals.

Our sensitive wipes have an average EWG rating of 1.20 and a total score of 12. Read our formula ingredient list here.

Have another question? Contact the team here.

Size Guide

Not sure what size to choose? Find the best fit for your rascal

View our Size Guide

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